Frequently Asked Questions
Q: My current supplier charges me more for master keyed locks. How much more does a Noble master key solution cost?
A: Nothing! Noble does not charge extra for master key solutions.
Q: My current supplier only gives me two master keys per 100 locks, and charges me for any extra master keys. How many Noble master keys can I have?
A: You can have as many as you need. Noble appreciate that if you have multiple sites and/or several IT staff, each will need their own key.
Q: My current supplier has quoted me 6 to 8 weeks for delivery of a master key solution. How long will Noble take to deliver?
A: A Noble master key solution has a 2 week leadtime.
Q: How quickly can I get replacement master keys?
A: Typical leadtime on replacement keys is 1-5 days, depending on your location.
Q: If I want to order more locks in 6 months time with the same master key, how do I go about this?
A: Noble keep a record of your key number, so can provide the same keyed solution whenever it is required.
Q: How can I be sure no other organisation will have the same key number as me?
A: Call your Noble representative before placing your order, and you will be allocated a unique number for your organisation only. There is no additional charge for this service.
Q: I want to order some Custom Locks and Universal Locks. Can you key them with the same master key number?
A: Yes, this is no problem at all. Just contact your Noble representative.
Q: I don’t need 1.8m cables, can you provide shorter cables?
A: Yes, Noble can provide whatever cable length you require.
Q: I want all locks keyed alike. How much does this cost and is there additional leadtime?
A: There is no additional cost and the leadtime is 2 weeks. Please ensure you specify your requirement before ordering.
Q: I want to order a total of 60 master keyed locks, but my supplier only sells in boxes of 25. Does Noble sell master keyed solutions in batches of 25?
A: No, Noble offers complete flexibility, meaning you can order whatever number of locks you require.